1. Introduction
Hello San Diego Tours ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our website or services.
2. Information We Collect
We collect different types of information to provide and improve our services:
Personal Information: This includes your name, email address, phone number, and payment information, collected when you make a booking or fill out a contact form.
Demographic Information: Data like your age, preferences, or location may be collected for internal analytics and marketing purposes.
Technical Information: We automatically collect information such as IP addresses, browser type, device information, and usage data when you interact with our website.
3. How We Use Your Information
We use the collected information for the following purposes:
To Provide and Manage Our Services: Including processing bookings, communicating with you about your reservations, and handling any inquiries.
To Improve Our Website and Services: Analyzing trends, tracking website activity, and personalizing user experiences.
To Communicate Offers and Updates: Sending you marketing emails or newsletters (with your consent) about new services, promotions, and events.
For Legal Compliance: Adhering to legal obligations, resolving disputes, and enforcing our agreements.
4. Sharing Your Information
We do not sell or trade your personal information. However, we may share your data in the following circumstances:
Service Providers: With trusted third-party service providers who help us operate our website, process payments, and deliver services.
Legal Requirements: When required by law, or in response to legal proceedings or government requests.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor website activity, improve your experience, and gather statistical data. You can control cookie preferences through your browser settings. However, please note that disabling cookies may affect the website’s functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You have the right to:
Access and Update Your Information: Contact us to review or update your personal details.
Opt-out of Marketing Communications: You can unsubscribe from our marketing emails at any time by following the instructions in those messages.
Request Data Deletion: You may request the deletion of your personal information, subject to legal obligations and our data retention policies.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from minors without parental consent. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 619.869.5188
Address: 1050 Kettner Blvd, San Diego, CA 92101
By using our website or services, you agree to the terms of this Privacy Policy.
